Monday, July 1, 2013

Face meet palm

At work and phone is ringing.

Me: Hello this is *_______* how can I help you?

Client: Um yeah I need to ask a question right?

Me: Ok, what is it that you need to know?

Client: So I am calling for my friend right?

Me: *silence*

Client: She can't speak English right?

Me: (Thinking about this time that neither can the person on the phone.)

Client: So I am calling about her daughter right? I think she needs shots right? But like they have never called her to remind her she does right?

Me: (this is just too much for me to deal with in my current mood) I am going to transfer you now, please hold.

*my head promptly met keyboard*

This is unfortunately not a rare occurrence at my job.

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